Who we are

Our website address is https://www.clairvoyantportsmouth.co.uk/shop. Smiling From Within is owned a run solely by Beverley Phipps of Albert Road, Portsmouth, PO5 2SQ.  For further information, you can message me directly at Beverley@smilingfromwithin.com.  Other names associated with this brand are as follows:

Smiling From Within – www.facebook.com/SmileWithin   www.twitter.com/smile_within   www.instagram.com/officialsmilingfromwithin  www.clairvoyantportsmouth.co.uk/blog and also www.clairvoyantportsmouth.co.uk/shop  

Any further expansion of this brand will be updated here accordingly.  

Smiling From Within has worked tirelessly over the years to create an intuitively honest and transparent branding that focuses on the personal and spiritual growth of a person based on information and experiences collected by Beverley Phipps of Smiling From Within.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

These are so we can have accurate details in order to send on your purchased products.  They are also a form of communication when booking Spiritual Guidance Tarot Readings and confirmation.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Information is also collected via your interactions with PayPal, Yell.com, Instagram, and Facebook purely to help give the most trusted service possible.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.   Facebook Pixels collect data to help enhance your shopping experience and also to help Smiling From Within promote the most popular and relevant shop items to our clients and potential customers.

Your contact information

Smiling From Within Shop will only use your contact information for shipping purposes including contact with the proof of postage tracking number of your items.  We will never share your personal data with parties outside of our business.

Additional information

How we protect your data

What data breach procedures we have in place

We at Smiling From Within/www.clairvoyantportsmouth.co.uk/shop vow to inform you immediately if we are notified that there has been a data breach.  We continue to keep our online security updated and as hack-proof as possible.

What third parties we receive data from

We may receive data from Yell.com, Facebook, Instagram, or PayPal if it is in connection to your purchases or a review that’s been left.

Sales Transactions

All sales transactions are based on a payment before receiving product items including that of spiritual guidance tarot readings (email or telephone).  You are guaranteed an immediate refund on all readings where a connection hasn’t been made.  Payments are taken via PayPal or as a direct bank transfer – detail can be given upon request.  No credit card details are taken from my end to help ensure a level of trust and transparency.